Shipping policy

Shipping Policy

Thank you for choosing East Coast Ghost Sauce Co.! We’re excited to bring the heat straight to your door. Below are the details regarding our shipping process:

Processing Time:
All orders are processed within 1-2 business days. Orders are typically shipped on weekdays (Monday to Friday), excluding holidays. Once your order is processed, you'll receive a confirmation email with tracking information.

Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Domestic Shipping (U.S.):
We offer standard and expedited shipping options within the U.S. Shipping times vary depending on your location:

• Standard Shipping: 3-7 business days
  

International Shipping:
At this time, we currently only ship within the United States. We hope to offer international shipping in the future, so check back soon!

Shipping Delays:
While we do our best to ensure timely delivery, please note that shipping times may vary due to factors beyond our control, such as weather, holidays, or carrier delays.

Lost or Damaged Packages:
If your package is lost or damaged in transit, please contact us at [your email address] within 7 days of receiving your tracking information, and we’ll assist you in resolving the issue.

Returns & Exchanges:
We’re confident you’ll love our sauces, but if for any reason you're not satisfied, please visit our [Returns & Exchanges] page for more information.

Contact Us:
Have any questions or need assistance? Reach out to our customer support team at eastcoastghostnc@gmail.com, and we’ll be happy to help!